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WebPlus X6: Navigation bar error and website (index.html) just disappears!

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Attachment 40858

Attachment 40859

Attachment 40860Hi Guys,

I still have the same problem (over two weeks) and whatever I do I have not been able to sort it out. When uploading my website file it seems perfect and running but an hour or two later (sometimes it takes longer), I get the navigation bar error and then the index.html just disappears from server and I get a message "forbidden, you do not have permission to access this site" or "Not Found", the requested document was not found on this server. I have contacted my current web host provider on a number but they maintain that this is not their problem and there must be an issue with the file. I have been using Norton Anti Virus and there have been no viruses detected in my computer. Also tried Trojan Remover, Spydig, Malware Bytes and finally bought AVIRA Internet Security and downloaded ESET NOD 32 Version 6 but no viruses, trojans, worms or other malware detected in my computer. I have now formatted and reinstalled Windows 7 and Serif Web Plus x6 software and started a new file from scratch, then uploaded, using a different server ftp.balticgardens.webplus.net (www.balticgardens.webplus.net) but I have encountered the same problem, the site just disappears. I also created a single page, no sliders, navigation bars etc but it did not work, the same problem. I also noticed that there are some issues with lightbox when using ftp.balticgardens.webplus.net. I don't know what to do? It seems that this is rather an issue with the software than the host servers. Could someone test the file please or have a look what's wrong with it?

Kind Regards

Mikk

Attached Images
File Type: jpg NavBarError.jpg (150.7 KB)
File Type: jpg NotFound.jpg (73.4 KB)
File Type: jpg Forbidden.jpg (72.5 KB)

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